Build Better Technology for Small Businesses

About the Role

T1 Services is interested in connecting with motivated sales professionals who understand the needs of small businesses and enjoy building long-term customer relationships.

The Sales Representative would help introduce businesses to T1 Services and identify opportunities where our technology, website, support, cloud, networking, cybersecurity, and security services can solve real business problems.

This role is expected to be primarily remote, with occasional opportunities to attend local meetings, networking events, or customer appointments.

Responsibilities

• Develop relationships with small and midsize businesses.
• Identify prospective customers through networking, referrals, outreach, and local business development.
• Introduce potential clients to T1 Services solutions.
• Schedule discovery meetings and technology consultations.
• Work with technical staff to develop appropriate solutions for prospective customers.
• Prepare and present service proposals.
• Maintain customer and prospect information within the company CRM.
• Follow up with prospects throughout the sales process.
• Develop opportunities for recurring managed services and support agreements.
• Maintain relationships with existing clients and identify opportunities for additional services.

Services You May Represent

• Managed IT and technology support
• Business Care and Business Care+ services
• Website design, hosting, and management
• Microsoft 365 and cloud solutions
• Network and Wi-Fi installation
• Computer and technology setup
• Cybersecurity assessments
• Vulnerability assessments
• Security awareness services
• CCTV and physical security technology
• Access control systems
• Technology consulting and project services

Ideal Candidate

We are interested in individuals who:

• Communicate professionally and comfortably with business owners.
• Can explain technology without unnecessary technical jargon.
• Are self-motivated and comfortable working remotely.
• Have strong relationship-building skills.
• Understand consultative rather than high-pressure sales.
• Are organized and capable of managing multiple prospects.
• Have previous B2B, technology, telecom, MSP, SaaS, or professional-services sales experience.

Small-business sales experience is especially valuable.

Work Arrangement

Remote

Some customer meetings and local networking opportunities may occur throughout the Baltimore metropolitan area, including Baltimore County, Howard County, and Anne Arundel County.

About the Role

T1 Services is interested in connecting with hands-on technology professionals capable of taking a customer project from planning through implementation.

The Project Engineer would work across cloud, networking, infrastructure, cybersecurity, and physical technology projects for small-business customers.

This is a hybrid position combining remote project work with onsite customer installations and implementation work throughout the T1 Services service area.

Responsibilities

• Plan and implement customer technology projects.
• Configure Microsoft 365 and cloud environments.
• Deploy workstations, network equipment, wireless access points, and other business technology.
• Assist with firewall, switching, VLAN, and network configuration.
• Perform technology migrations and system upgrades.
• Install and configure security cameras and related network equipment.
• Assist with access control and physical security technology projects.
• Conduct customer site assessments.
• Document customer environments and completed projects.
• Troubleshoot issues encountered during implementation.
• Coordinate project requirements with customers, vendors, and T1 Services staff.
• Create implementation plans and project documentation.
• Ensure projects are completed professionally and according to defined scope.

Technologies May Include

Depending on the project, environments may include:

• Microsoft 365
• Microsoft Entra ID
• AWS
• Windows
• Ubiquiti
• SonicWall
• Fortinet
• Network switches and wireless access points
• Structured Ethernet networks
• CCTV systems
• Access control systems
• Cloud-based business applications
• Backup and cybersecurity platforms

Experience with every technology listed is not required.

Ideal Candidate

We are interested in individuals with experience in one or more of the following areas:

• IT support or systems administration
• Managed service providers
• Microsoft 365 administration
• Network installation and troubleshooting
• Cloud infrastructure
• Cybersecurity
• Low-voltage technology
• CCTV installation
• Access control
• Technical project implementation

Candidates should be comfortable communicating directly with customers, documenting their work, troubleshooting independently, and completing onsite assignments when required.

Work Arrangement

Hybrid

Administrative, planning, documentation, and configuration work may be completed remotely when appropriate.

Onsite work would primarily take place at customer locations throughout the Baltimore metropolitan area, including Baltimore County, Howard County, and Anne Arundel County.