Small business technology & automation

Clear pricing for business automation, social media, network cabling, security systems and IT support.

  • Built for small businesses
  • Clear starting prices
  • Final scope confirmed in writing

Start here

1. Get foundProfessional websites and e-commerce storefronts.
2. Capture & bookCRM, forms, pipelines and online scheduling.
3. AutomateFollow-up workflows and AI receptionist services.

Small Business Tech & Automation

Websites, Branded E-mail, CRM & AI Receptionist

Simple ways for customers to find you, contact you and book you. One-time setup and recurring charges are shown separately.

One-time project

Professional Business Website

Get your business online with a clean, professional website designed around your brand and services.

Starting at $500

Included features

  • Professional single-page website
  • Mobile-responsive design
  • Business and service information
  • Customer call-to-action
  • Contact information
  • SSL / HTTPS security
  • Domain connection
  • Deployment and launch support
Scope & exclusions

Included in listed price: The standard services listed above, within the agreed project or subscription scope.

Not included: Domain registration/renewal, email licenses, additional pages, advanced SEO, CRM, e-commerce, paid integrations and ongoing care.

Additional pages, forms, booking systems, e-commerce, custom integrations, advanced SEO, and other features are available at additional cost.

One-time project

E-Commerce Website

An online storefront for small businesses that need products, checkout, payments, and order workflows.

Starting at $2,500

Included features

  • Product catalog and storefront setup
  • Shopping cart and checkout
  • Payment processor integration
  • Order confirmation workflow
  • Mobile-responsive design
  • Launch and basic handoff support
Scope & exclusions

Included in listed price: The standard services listed above, within the agreed project or subscription scope.

Not included: Product photography/data entry beyond agreed catalog, shipping subscriptions, payment processing and platform fees, custom ERP/inventory work and recurring maintenance.

Product count, shipping rules, subscriptions, inventory systems, platform fees, payment fees, and advanced integrations may affect final pricing.

Recurring

Website Care

Keep your business website hosted, monitored, maintained, and current without handling the technical work yourself.

Starting at $150/mo

Included features

  • Website hosting
  • SSL and availability monitoring
  • Routine maintenance
  • Minor content updates
  • Basic website technical support
Scope & exclusions

Included in listed price: The standard services listed above, within the agreed project or subscription scope.

Not included: Site redesigns, new pages, custom development, advertising, domain renewal and third-party subscriptions.

Major redesigns, new functionality, paid plugins, third-party services, and large content changes are quoted separately.

◇Quoted service

Domain Email & DNS Configuration

Connect your domain and configure professional branded email accounts.

Custom quote

Included features

  • Domain DNS review and required record setup
  • Business email provider/account configuration
  • SPF, DKIM and DMARC baseline where supported
  • Mailbox and sign-in testing
Scope & exclusions

Included in quoted scope: The agreed items listed above.

Not included: Domain registration, Microsoft/Google licenses, mailbox migrations, additional accounts beyond agreed scope, and ongoing administration.

One-time project

Microsoft 365 Setup

Professional Microsoft 365 setup for business email, users, security, and tenant configuration.

Starting at $750+ $75 per user setup

Included features

  • Tenant configuration
  • Business email and user accounts
  • MFA and security baseline
  • Domain connection
  • Exchange configuration
Scope & exclusions

Included in listed price: The standard services listed above, within the agreed project or subscription scope.

Not included: Microsoft 365 licensing, domain purchase, mailbox migration, hardware and continuing help desk support.

Microsoft licensing is additional.

Recurring

T1 Starter

A simple customer and booking system for solo businesses that want to look professional and spend less time on routine follow-up.

$149/mo

Included features

  • CRM and customer contact database
  • One booking calendar
  • One lead / opportunity pipeline
  • Basic lead or contact form
  • Appointment confirmations and reminders
  • Review request automation
  • Missed-call text-back
  • Basic customer follow-up
Scope & exclusions

Included in listed price: The standard services listed above, within the agreed project or subscription scope.

Not included: SMS/phone/AI usage, telephony charges, subscription fees from third parties, custom workflows, bulk contact imports and website development.

$300 one-time setup. Designed for a standardized single-business deployment. Messaging, phone, payment processing, and other third-party usage charges are additional.

Recurring

CRM & Online Booking

A more flexible CRM and scheduling system for small businesses that need additional users, calendars, forms, pipelines, and automation.

$299/mo

Included features

  • CRM and contact management
  • Lead / opportunity pipeline
  • Online forms and lead capture
  • Online appointment booking
  • Lead notifications
  • Basic automated follow-up
  • Additional configuration beyond Starter scope
Scope & exclusions

Included in listed price: The standard services listed above, within the agreed project or subscription scope.

Not included: SMS/phone usage, paid third-party tools, complex integrations, mass migration, website creation and extensive custom automation.

$750 one-time setup. Standard implementation includes initial configuration, booking, pipeline, basic automation, testing, and launch. Large imports, custom integrations, and advanced customization are quoted separately.

Recurring

AI Receptionist Lite

An affordable AI phone assistant for solo operators and small teams that cannot answer every incoming call.

$349/mo + usage

Included features

  • AI answering for incoming calls
  • Frequently asked question handling
  • Caller information capture
  • Basic lead qualification
  • Appointment scheduling
  • CRM contact updates
  • Call transfer when configured
Scope & exclusions

Included in listed price: The standard services listed above, within the agreed project or subscription scope.

Not included: Call minutes, telephony and AI usage, premium voices or integrations, advanced workflows, and live staffing.

$750 one-time setup. Phone, SMS, telecommunications, AI usage, and other third-party charges are additional. Advanced call flows and custom integrations are quoted separately.

Recurring

Growth Automation

Automate more of the customer journey so fewer leads and follow-ups fall through the cracks.

$599/mo

Included features

  • CRM & Online Booking features
  • Multi-step lead nurturing
  • Appointment reminders
  • Review request workflows
  • Customer reactivation campaigns
  • Custom workflow automation
Scope & exclusions

Included in listed price: The standard services listed above, within the agreed project or subscription scope.

Not included: Messaging costs, advertising spend, third-party licenses, advanced bespoke integrations and AI phone reception unless separately included in a proposal.

$1,500 one-time setup. Third-party usage charges and integrations requiring additional development are billed separately.

Recurring

AI Receptionist & Automation

A more complete AI, CRM, and automation system for businesses with higher call volume, lead volume, or more complex customer workflows.

$999/mo

Included features

  • Growth Automation features
  • AI phone receptionist
  • Incoming call handling
  • Lead qualification and information capture
  • Appointment scheduling
  • Frequently asked question handling
  • CRM integration and automated follow-up
  • Call transfer and escalation configuration
  • Initial AI agent configuration and testing
Scope & exclusions

Included in listed price: The standard services listed above, within the agreed project or subscription scope.

Not included: Phone/SMS/AI usage, additional locations, complex external integrations, live human reception and out-of-scope development.

$2,250 one-time setup. Phone, SMS, AI usage, telecommunications, and other third-party usage charges are billed separately. Custom integrations or requirements outside the standard implementation scope may require additional project work.

Social Media Management

Stay visible. Stay consistent. Keep customers engaged.

Simple, ongoing social media support for Maryland small businesses. Choose scheduling-only service or let Tier 1 create and manage your monthly posts.

Recurring

Social Scheduling

You supply the finished content. We schedule it and keep your business posting consistently.

$249/mo

Included features

  • 8 unique scheduled posts per month
  • Facebook and Instagram publishing
  • Client-supplied images, graphics and captions
  • Monthly posting calendar
  • Publishing status checks
  • Basic monthly activity summary
Scope & exclusions

Included in listed price: Scheduling up to eight approved, ready-to-publish content pieces to two connected social profiles. Each piece can be published to both included platforms.

Not included: Copywriting, original graphics, photo/video creation, content revisions, comment or message responses, paid advertising and ad spend.

$199 one-time setup. Client retains ownership of social accounts and supplies publishing permissions. Additional platforms or posts are quoted separately.

Most popular · Recurring

Social Media Management

Professional, on-brand content created and scheduled for your business each month.

$499/mo

Included features

  • 8 original branded posts per month
  • Facebook and Instagram publishing
  • Captions, hashtags and simple graphics
  • Content based on client-provided photos and details
  • Monthly content calendar and approval process
  • One revision round per monthly content batch
  • Monthly performance summary
Scope & exclusions

Included in listed price: Eight original content pieces, adapted as appropriate for up to two connected social profiles, using materials and information supplied by the client.

Not included: On-site photography or filming, custom video production, additional revision rounds, private-message handling, paid advertising and ad spend.

$199 one-time setup. Posts are submitted for approval before scheduling. Additional content and platforms are available at extra cost.

Recurring

Social Growth

More consistent content, light video editing, and a closer look at how your social channels perform.

$899/mo

Included features

  • 12 original posts per month, including up to 2 short-form video edits
  • Publishing across up to 3 supported platforms
  • Captions, hashtags and branded graphics
  • Video editing from client-supplied footage
  • Monthly content strategy call
  • Basic comment monitoring, up to 30 minutes weekly
  • Content approval and monthly performance summary
Scope & exclusions

Included in listed price: Twelve original content pieces total, with up to two created by editing usable footage provided by the client. Content may be adapted to three connected, supported platforms.

Not included: On-site content capture, advanced video production, extensive community moderation, private-message handling, paid advertising campaigns and ad spend.

$199 one-time setup. Platform-specific media limitations apply. Additional scope is quoted separately.

Optional social media add-ons

  • Additional platform using existing content: $50/mo
  • Additional custom static post: $50 each
  • Simple short-form video edit from supplied footage: $125 each
  • On-site content capture: $200/hr

Clear scope, real expectations

Regular organic posting can improve consistency and visibility, but follower growth, engagement, leads and sales are not guaranteed. Paid advertising, content-production visits and third-party charges are quoted separately. All client posts require approval before publishing.

Security Systems, Hardware Setup & Cabling

CAT cabling, office hardware and physical security

Per drop

Network Cabling

Professional Ethernet runs, termination, labeling, and basic connection testing.

Starting at $250/drop

Included features

  • Cat6 cable run
  • Termination
  • Labeling
  • Basic connection testing
Scope & exclusions

Included in listed price: The standard services listed above, within the agreed project or subscription scope.

Not included: Conduit, firestopping beyond ordinary cable penetrations, lifts, permits where required, extensive repairs, equipment and challenging pathways; site conditions may change the quote.

Conduit, lifts, high ceilings, outdoor work, unusually difficult runs, and special site conditions are quoted separately.

Per termination

Cable Termination

Termination, retermination, or repair of existing Ethernet cabling.

Starting at $75

Included features

  • Jack or connector termination
  • Retermination and repair
  • Basic testing
Scope & exclusions

Included in listed price: The standard services listed above, within the agreed project or subscription scope.

Not included: New cable pulls, replacement cabling, rack installation, travel or visit minimums and troubleshooting unrelated faults.

◇Quoted service

Cabling & Security Site Assessment

Survey Ethernet drop needs, cable routes, hardware locations and security device placement.

Custom quote

Included features

  • Site walkthrough and requirements discussion
  • CAT5e/Ethernet drop and termination planning
  • Project recommendations and installation estimate
Scope & exclusions

Included in quoted scope: The agreed items listed above.

Not included: Cable installation, intrusive investigation, permits, engineering drawings, equipment, compliance certification and subsequent remediation.

One-time project

Small Business Network Setup

Design and deployment for offices that need a professionally configured business network rather than a simple hourly equipment install.

Starting at $1,600Equipment additional

Included features

  • Firewall / router configuration
  • Managed switches
  • Wi-Fi access points
  • Guest Wi-Fi and VLANs
  • Security configuration, testing, and documentation
Scope & exclusions

Included in listed price: The standard services listed above, within the agreed project or subscription scope.

Not included: Routers/switches/access points, CAT cable installation, wall/ceiling repairs, licensing and substantial construction.

Very small or limited-scope setups may instead be handled at the standard onsite rate when appropriate.

◇Quoted service

Office Hardware Installation

PCs, printers, peripherals and day-to-day office equipment.

$200/hr onsite

Included features

  • PC and workstation setup
  • Printer and peripheral configuration
  • Network device connectivity and basic testing
Scope & exclusions

Included in quoted scope: The agreed items listed above.

Not included: Equipment, installation materials, software licenses, major migrations and structured cabling runs; separate project quotes may apply.

◇Quoted service

Security Alarms, Access Control & CCTV

Physical security system installation and configuration, including IP/PoE cameras.

Custom quote

Included features

  • Site walkthrough and system scope
  • Agreed alarm, access control or CCTV device installation
  • Basic commissioning and user walkthrough
Scope & exclusions

Included in quoted scope: The agreed items listed above.

Not included: Equipment, cable pathways or CAT drops not included in the proposal, monitoring subscriptions, permits, electrical work and ongoing service contracts.

IT Consulting, Security, Compliance & Support

Technology support, cybersecurity & compliance

Remote / prepaid

Remote IT Support

Professional remote troubleshooting and configuration for everyday business technology issues.

$150/hr

Included features

  • Workstations and applications
  • Microsoft 365 and account support
  • Printers and connectivity
  • Routine configuration and troubleshooting

Prepaid hour packages

  • 10 hours: $1,500
  • 20 hours: $2,700
  • 40 hours: $5,000
Scope & exclusions

Included in listed price: The standard services listed above, within the agreed project or subscription scope.

Not included: Hardware and software purchases, on-site visits, major projects, third-party subscriptions and emergency/after-hours premiums.

Remote support has a 30-minute minimum, then 15-minute increments. Prepaid block terms are defined in the service agreement.

Onsite / prepaid

Onsite IT Services

Installation, troubleshooting, equipment setup, configuration, and supported technology work at your business location.

$200/hr

Included features

  • Computer and workstation setup
  • Printers and business peripherals
  • Network equipment installation
  • Troubleshooting and configuration
  • Technology moves, adds, and changes

Prepaid hour packages

  • 10 hours: $2,000
  • 20 hours: $3,600
  • 40 hours: $6,400
Scope & exclusions

Included in listed price: The standard services listed above, within the agreed project or subscription scope.

Not included: Hardware, cabling materials, devices, licenses, extensive installation projects, work outside quoted time and applicable travel charges.

One-hour minimum per visit. Prepaid blocks provide progressively lower effective hourly rates. Equipment, materials, licensing, travel outside the normal service area, and third-party charges are additional. Prepaid block terms are defined in the service agreement.

Advisory

Technology & Cybersecurity Consulting

Strategic guidance for businesses making technology, cybersecurity, cloud, vendor, and infrastructure decisions.

$200/hr

Included features

  • Technology and cybersecurity assessments
  • Cloud and infrastructure planning
  • Vendor and solution selection
  • Security improvement roadmaps
  • Project planning and technical guidance
Scope & exclusions

Included in listed price: The standard services listed above, within the agreed project or subscription scope.

Not included: Implementation labor, audit certifications, legal advice, compliance guarantees, penetration tests and third-party tools unless quoted.

Consulting may be delivered remotely or onsite. Defined implementation projects may be quoted separately.

Custom scope

Microsoft 365 Migration

Move business email and productivity services from another platform or tenant.

Custom pricingBased on users, data, source platform, and migration scope

Included features

  • Email and mailbox migration
  • User and identity planning
  • Domain cutover coordination
  • Migration validation
Scope & exclusions

Included in listed price: The standard services listed above, within the agreed project or subscription scope.

Not included: Microsoft licensing, third-party migration utilities and remediation of existing data problems unless included in scope.

One-time project

AWS & Azure Setup

Cloud setup for identity, security, networking, storage, servers, websites, or supported business workloads.

Starting at $1,000

Included features

  • Account / subscription configuration
  • Identity and access setup
  • Security baseline
  • Networking and supported resources
Scope & exclusions

Included in listed price: The standard services listed above, within the agreed project or subscription scope.

Not included: Cloud usage charges, third-party software, migration of legacy applications and ongoing administration.

Cloud usage charges are additional.

Recurring

Cloud Management

Ongoing administration and monitoring of supported AWS or Azure environments.

Starting at $200/mo

Included features

  • Supported administrative changes
  • Access and identity assistance
  • Basic monitoring and configuration oversight
  • Cloud cost and service review within the agreed scope
Scope & exclusions

Included in listed price: The standard services listed above, within the agreed project or subscription scope.

Not included: Cloud consumption, paid tooling, major architecture changes, incident response projects and unsupported systems.

Cloud consumption and third-party services are billed separately.

Per session

Employee Security Awareness Training

Practical training designed to help employees recognize cyber threats and make safer decisions.

Starting at $750/session

Included features

  • Phishing and social engineering
  • Password security and MFA
  • Business email compromise
  • Safe internet use
  • Incident reporting
Scope & exclusions

Included in listed price: The standard services listed above, within the agreed project or subscription scope.

Not included: Custom course development, extensive travel, ongoing LMS subscriptions, simulated phishing campaigns and formal accreditation/certifications.

Pricing notes

How final pricing works.

Starting prices help with planning. Your written proposal or statement of work defines the final scope, deliverables, recurring charges, and project price.

Final pricing may vary based on:

  • Number of users and devices
  • Project complexity
  • Required integrations
  • Existing environment
  • Hardware and equipment
  • Software licensing
  • Cloud usage
  • Telecommunications usage
  • Building and cabling conditions
  • Travel requirements
  • Customer-specific requirements

Third-party charges

Hardware, software, cloud services, licensing, domain registration, telecommunications, messaging charges, and other third-party services are additional unless specifically included in your proposal.

Let's talk

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